TERMS AND CONDITIONS
Scope
These terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively for consumers.
For Germany: Consumers are natural persons who conclude a legal transaction for purposes that can be predominantly attributed neither to their commercial nor their self-employed professional activity, according to § 13 BGB.
For Austria: In the following conditions, “consumer” refers to the “consumer” within the meaning of the Consumer Protection Act (KSchG).
Contractual Partner, Conclusion of Contract, Correction Options
The purchase contract is concluded with Radiothermie, Inh. Alladin Popp.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive confirmation by email.
Contract Language, Storage of Contract Text
The language(s) available for concluding the contract: German, English
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
Delivery Conditions
In addition to the stated product prices, shipping costs may apply. You can find more information about any applicable shipping costs in the offers.
We only deliver by mail. A self-collection of the goods is unfortunately not possible.
Payment
In our shop, the following payment methods are generally available:
Invoice purchase through Radiothermie, Inh. Alladin Popp
The invoice amount is due 14 days after the goods are shipped and the invoice is received.
Retention of Title
The goods remain our property until full payment.
Warranty and Guarantees
7.1 Warranty Rights
The statutory warranty rights apply.
7.2 Guarantees and Customer Service
Information about any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: By phone from Mon-Thu: 10:00-17:00, Fri: 10:00-12:00
Liability
We are always liable without limitation for claims due to damages caused by us, our legal representatives, or vicarious agents
for injury to life, body, or health,
for intentional or grossly negligent breach of duty,
for promised guarantees, as agreed, or
to the extent that the scope of the Product Liability Act is opened.
In the case of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) through slight negligence on our part, our legal representatives, or vicarious agents, liability is limited to the amount of damages that must typically be expected to occur.
Otherwise, claims for damages are excluded.
Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.